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Phone:01723 582221
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Vanguard Caravan Services Website Privacy Policy

 

What information do we collect?

We collect information from you when you subscribe to our newsletter, respond to a survey or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your; name, e-mail address or phone number. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:
To provide a quote for services, products and also invoices for work completed.
To personalize your experience (your information helps us to better respond to your individual needs).
To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).
To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).
To send periodic emails (The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.). You may request that your details are removed from our database, by contacting our office.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Children's Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Your Consent

By using our site, you consent to our websites privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will update the Privacy Policy modification date below.

This policy was last modified on 29/05/2018

 

What our customers say

  • Blue Sky Resorts have partnered with Vanguard for over fourteen years and previous to this, I used them as a general manager for Haven Holidays. They look after all our plumbing, gas testing, repair and drain down needs, not to mention the gas elements of major capital projects. Vanguard's service is prompt, friendly and reliable, indeed they feel more like part of our own team, than separate contractors! What I particularly like is that despite their growth and success, the two directors remain "hands on" and keep everyone's skills & qualifications current, furthermore Jude' in the office really understands our business. Consequently I wouldn't hesitate to recommend Vanguard Services to any park operator in need of professional support.
    Mark L Alston, Director - Blue Sky Resorts
  • As we continue to expand our business, Vanguard Caravan Services have proved invaluable to us. Working side by side our base developers ensuring all project and install works are completed to schedule, correctly designed and carried out with no disruption.Their ability to take on large projects at short notice has been incredibly beneficial to us. They have certainly become my first stop for all things LPG gas related, whether legal, compliance, repair or new install.
    Alistair Bissett, Park Holidays Ltd
  • We get a great service from Vanguard, quick, reliable and efficient from the original phone call to an engineer’s visit. They look after our caravans and underground systems on both our Parks. We are very happy with the service we are offered.
    Golden Square Caravan Park, Helmsley
  • We get a great service from Vanguard, quick, reliable and efficient from the original phone call to an engineer's visit. They look after our caravans and underground systems on both our Parks. We are very happy with the service we are offered.
    Julia Racey, Flower Of May Group